Our Story

Learn about our beginnings and meet our senior leadership team who have helped shape our customer-centric culture.

Trusted Partners:

1st class professionalism that relentlessly honors our commitments and exceeds customer expectation


Universal & pervasive mutual respect

“Win-Win” Outcomes:

We pursue and attain solutions where coworkers, customers, and partners succeed collectively

Ethics & Integrity:

Uncompromising morals and complete, honest, and proactive interactions with coworkers, customers, and partners

Work-Life Integration:

Meaningful daily achievement and enjoyment in each of our life quadrants: work, family, friends, self

Bold Candor:

We expect to be respectfully challenged and to respectfully challenge our coworkers, customers, and partners

Rick James
Chief Executive Officer

Katie Lally
Owner & Chief Revenue Officer

John Ilijevski
Chief Operating Officer

Kenneth Lally

Butch Vision
VP of Engineering

Brent Mattson
VP of Sales

Jim Radochia
Chief Information Officer

Victoria Cone
Director of Human Resources


(HQ) Rochester, NY
500 Parker Hill Drive
Rochester, NY 14625
Phone: 585-424-2010

Cleveland, OH
1742 Georgetown Road, Suite B
Hudson, OH 44236
Phone: 330-552-2301

Seattle, WA
11611 Airport Rd, #200
Everett, WA 98204
Phone: 425-353-8089

Toronto, ON
50 Ronson Dr, #165
Etobicoke, ON M9W 1B3
Phone: 416-249-1471

Montreal, QC
550 Chemin du Golf, #100
Verdún, QC H3E 1A8, Canadá
Phone: 514-761-0611